Luxor Transition FAQs
Please see FAQs and next steps related to our website transition below. If you have any questions we can be reached 8:15 a.m. - 4:45 p.m. CT, Mon - Fri, at 1-855-843-7920 or at customerservice@shopluxorworkspaces.com
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Website Transition FAQs
How are Stand Steady and Luxor Workspaces related?
Luxor Workspaces is a 70-year-old, US-based company dedicated to enhancing workspaces. Luxor Workspaces is the parent company of Stand Steady, SideTrak, and Stand Up Desk Store.
Why is Stand Steady no longer accepting orders?
Stand Steady is strategically joining its sister companies under the new Luxor Workspaces website, a one-stop shop for all your workspace needs. This transition offers expanded product lines, exclusive benefits, and a more streamlined shopping experience.
How do I sign up for notifications from the new Luxor website?
Go to www.ShopLuxorWorkspaces.com to sign up for the Luxor newsletter and be notified of new products, enticing offers, and company updates.
Will anything change with Customer Service?
No, our outstanding customer service team remains the same and is ready to assist you with any needs or questions.
Is the Stand Steady website going away?
Yes, the Stand Steady website will be retired in January 2025.
Will my previous account be transferred to the new site?
If you have an account, yes! You will receive instructions via email on how to quickly transition your existing account. We are here to guide you through this process and ensure a smooth transition.
Is shipping still free?
Yes, you can continue to enjoy the same fast, free shipping and reliable service that you’ve come to expect from us.
Are warranty and return policies affected?
Yes. For detailed information on coverage and processes, we encourage you to review our updated Warranty and Returns Policy to stay informed about how we’ve got you covered.